Sharp HealthCare transformed their quality department: The Vice President, Quality & Patient Safety identified growing inefficiencies related to changing regulations. The burden of work resulted in a disconnect between the quality department and the units. Providers were accustomed to receiving information six months after discharge.
Results of the Q-Centrix partnership:
- Data integrity improved; compliance increased by 33%.
- The quality team engages and educates their clinical teams with current core measure data.
- The team implemented new rules, checklists and alerts to prevent fall-outs before they occur.