Establishing lasting quality through a hybrid model: Top health care system’s stroke department’s rise in divisional rankings

Partner Success Stories, Process Improvement, Strategic Planning

Synopsis: Explore how a South Texas health care division’s stroke department outlined a strategy to develop faster, more consistent registry case monitoring and data abstraction to improve divisional rankings and more

Details: 

Meaningful care insights require more training and resources than ever before. This division faced a series of staff, training, and clinical data management challenges which contributed to higher than desired case times and a low internal benchmark among its peer divisions. Q-Centrix provided clinical data management expertise and market-leading technology to turn the tide, centralizing staff and workload structure, reducing case time substantially, and increasing data integrity confidence.

Read this case study if:  

  • You face staffing inefficiencies or want to understand if your staff is being utilized to their fullest potential.
  • Your clinical data management team lacks consistent training and the proper tools to do their job.
  • You suffer from inconsistent data management issues, resulting in higher than desired case times, fallouts, and incorrect coding/data input.
  • You want to understand how the largest systems in the country develop winning abstraction and data management strategies, especially as they relate to stroke care.

The Outcomes:

  • Turnaround time for cases was reduced from two months to 15 days.
  • Reallocation of staff roles and duties resulted in dramatically reduced turnover rates.
  • Confidence in data integrity and accuracy improved, resulting in higher levels of engagement across the board.
  • Improved staff competency in registry data requirements and technology.

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